Resumé – Sharon L. Krossa, PhD

SUMMARY OF QUALIFICATIONS

• Three years Drupal training & consulting experience at Stanford University.
• Over twenty years computer experience in academia and industry.
• Exceptional oral and written communications skills—able to convey information to both expert and non-expert audiences.
• Teaching experience in historical, linguistic, scientific, and technology fields.
• Outstanding analysis, evaluation, and creative problem-solving skills.
• Demonstrated ability to learn and adapt quickly.

EMPLOYMENT HISTORY

Drupal Trainer & Consultant (May 2008–present)

Various departments, Stanford University, Stanford, California
Provide advisory consulting, training, and site design management to Stanford departments and organizations developing Drupal websites. Current and past departments & projects include:

History Department
Radiology Department

Provided custom, one-on-one Drupal training/tutoring to department web masters, including in some cases unscheduled emergency consultation via web conferencing.

Faculty Development & Diversity
Faculty Affairs

In conjuction with Chris Laning (implementer, graphic designer, & content wrangler), designed and built the new Faculty Development & Diversity and Faculty Affairs websites using Drupal. Continued to add features and content to both departments sites to meet developing program needs and initiatives. Consulted with both departments on various non-Drupal technical issues.

Stanford Technology Ventures Program:

Rapidly trained an experienced web developer who was new to Drupal to convert the Stanford Entrepreneurship Network site from static HTML to Drupal under a tight deadline. With less than 40 hours of one-to-one custom training over the course of two calendar months, the web developer was able to launch the new site on time and with enhanced features, including SEN members being able to easily edit and add their own events instead of having to ask the web master to manage the calendar for them.

Stanford ITS Technology Training Services:

Provided custom, one-on-one Drupal training to Stanford faculty & staff through Training By Appointment. Initiated the Drupal Training website to consolidate information all Drupal-related ITS Tech Training offerings in a single, easy to find location. Prepared & presented two half-day courses for the 2010 Techie Festival and six hands-on Drupal workshops with extensive step-by-step handouts for the 2009–2010 Tech Briefings series:

• Getting Started with Drupal -- Installation Basics (ITS-3024)
• Drupal: Top Modules for Stanford Sites (ITS-3025)
• Tech Briefings: Drupal Workshop: Installing Drupal & Basic Configuration—Handout
• Tech Briefings: Drupal Workshop: Basic Configuration, Continued—Video | Handout
• Tech Briefings: Drupal Workshop: Backing Up, Restoring, & Updating—Video | Handout
• Tech Briefings: Drupal Workshop: Introduction to Content Types, Fields, and Views—Video | Handout (PDF)
• Tech Briefings: Drupal Workshop: Menus and Blocks and Books (Oh My!)—Video | Handout (PDF)
• Tech Briefings: Drupal Workshop: Installing Contributed Modules—Video | Handout

Stanford Shared FACS Facility:

Trained a team of three (project manager, server administrator, and graphic designer —all new to Drupal) to build the new Stanford Shared FACS Facility site using Drupal. With less than 20 hours of custom training over the course of about a calendar year, the team was able to create and launch the new site at their own pace, fitting in training and development as their schedules allowed.

Coordinator, Innovative Research Collaborations (Dec 2007 - Jun 2008)

Academic Technology Specialists Program, Stanford University, Stanford, California
Worked with Academic Technology Specialists to assist faculty to collaborate with other researchers at Stanford and around the world, primarily in the humanities and social sciences. Coordinated efforts to facilitate the exchange of knowledge, including tools and methodological approaches, across projects and disciplines. Contributed documentation and how-tos to Stanford Technology Commons. Projects included the Human Spatial Dynamics Lab, the Cultural Heritage Resource, and the Spatial History Network. 

Independent Consultant (Nov 2004 - Nov 2007)

Projects ranged from technical editor for Baby Names for Dummies by Margaret Rose (Wiley Publishing Inc., 2005) to technical consultant for an online archaeological database.

Academic Technology Specialist (Mar 1999 - Aug 2000)

Department of Linguistics, Stanford University, Stanford, California
Assisted faculty and students (both graduate and undergraduate) with a variety of projects including searching and analyzing linguistic corpora (large collections of text), class web sites, online class discussion forums, and networked teaching and research databases and corpora (accessible across all three platforms used: Unix, Macintosh, and Windows). Managed major redesign of department web site, including supervision of student worker. Publicized and then trained faculty and students to use new and existing research and educational technologies via e-mail, web pages, group workshops, and individual consultations. Kept faculty and students informed of extra-departmental resources and training available to them. Evaluated hardware and software and made recommendations for individuals, department, and, working with other Academic Technology Specialists and Academic Computing staff, the university at large.

Software Consultant (Feb 1993 - 1999, Part-Time)

Language Centre, University of Aberdeen, Aberdeen, Scotland, UK
Designed and implemented software (in a networked environment) to record, analyze, and report use of Language Centre tape library.

EDUCATION

PhD University of Aberdeen, Aberdeen, Scotland, UK

Dissertation: "A Study of Expectations: Women in the Burgh of Aberdeen in the Later Middle Ages" (Department of History)
Used computer technology to extract, process, interrelate, and evaluate information from historical records. Wrote an asynchronous relational database program (using HyperCard & HyperTalk) to create a complex historical documents text and analysis system with a high degree of intelligent automation, including interpretation and classification of personal identification phrases. Results enabled unprecedented analysis of source documents for Scottish medieval social history. Explained workings of database program to non-technical audience in dissertation.

AB Mount Holyoke College, South Hadley, Massachusetts

Majors: Physics and Medieval Studies